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● Documents for Governor’s Signature
● Incoming Communications Addressed to the Governor / Provincial Government
● Request For Certificate Of No Objection
● Request For Governor’s Attendance Or Presence In Special Activities
● Request For Recommendation And Endorsements
● Request To Be Transferred / Detail Order
● Nutrition Assessment And Counseling
● Prioritizing Program Beneficiaries
● Request For Nutrition Program Related Materials
● Administrative And Training Division (Communication Work Flow)
● Administrative And Training Division (Training Request Work Flow)
● Research And Planning Division GIS Section (Request of Hazard and DRRM data/information Work Flow)
● Research And Planning Division (Request Research Material / Data information reference Work Flow)
● Research And Planning Division Radio Hub (Request For Radio Program / Slot Work Flow)
● Operation And Warning Division (Non-Emergency & Emergency Response Work Flow)
● Organization Of PDERG Team (SPDRRMO)
● Research And Planning Division Preparedness, Response & Recovery And Rehabilitation: (Process Flow Weather Disturbance)
● Out Patient Admission Procedure
● Out Patient Check-Up Procedures
● Provision of Radiology Diagnostic Procedures
● Availment of Social Service of patients
● Discharge of patients from ward
●Retrieval of Medical records of Out Patient / Preparing Medical, Birth and Death Certificates of In-Patient and Out Patient
● Dispensing Prescription and Billing of Patient
● Availment of philhealth benefits of patients
● Collection of Hospital Fees
● Availment of Dental Service of Patient
● Women about to give birth enrollment
● Availment of Routine Laboratory Test (Complete Blood Count, Platelet, Blood Typing, CT-BT, Urinalysis, Pregnancy Test, Fecalysis, Occult Blood, Hepa B Screening, Dengue Test, Salmonella, Newborn Screening
● Out Patient Admission Procedure
● Assistance to Individuals in Crisis Situation (AICS)
● Profiling, Assessment and Recommendation of Former Rebels (FR’s) availing of Financial and Livelihood Assistance under Enhanced Comprehensive Local Integration Program (E-CLIP)
● Referral System and Intervention for Trafficking In Persons (TIP) and Other victims of Violence Against Women and Children (VAWC)
● Issuance of Permit for Sand and Gravel, Quarry and Small-Scale Mining
● Processing of Ore Transport Permit (OTP)
● Issuance of Accreditation/Sticker for Vehicles Hauling Sand And Gravel, Quarry Materials and Other Mineral Resources
Issuance Of Accreditation/Sticker for Heavy Equipment Used in the Extraction, Hauling And Processing Of Sand And Gravel, Quarry Materials and Other Mineral Resources
● Payment of Sand and Gravel Tax
● Sorsogon Task Force Kalikasan – Quarry (STFK-QUARRY) Enforcement Operation
● Complaints On Illegal Quarry
● Request Of Mangrove / Bamboo Seedlings
● Request of Forest / Agroforestry Seedlings
● Reforestation in Compliance With Provincial Ordinance No. 47-2019
● Provision of Technical Assistance To Various Organizations, Councils, Governing Board and Technical Working Committees
● Request for Information, Education and Communication (IEC)
● Receiving of OPS/NPS Specimen
● Request for Commodities
● Request For Technical Assistance
● Request for Technical Assistance on Mobile Blood Donation Activity, Program Advocacy, Mass Blood Typing and Installation of Blood Type Directories
● Request for the OPS/NPS for RTPCR Testing
● Request for the Replenishment of the Routine and Covid-19 Vaccine
● Citizen Charter – Pharmacy
● Citizen Charter – Dental
● Citizen Charter – Out-Patient Department
● Pagkuha ng Birth Certificate and Death Certificate
● Pagkuha ng Medical Certificate of Confinement at Certification as Per Record
● Citizen Charter – Philhealth Section
● Citizen Charter – Billing Section
● Citizen Charter – Cashier Section
● Classification / Re-classification of Patient
● Enrolment to PHIC through Point Of Service Program
● TB DOTS Program
● Management of Needlestick Injury (NSI) & Splash Incidents
● Emergency Department
● Dispensing of Medical Supplies to Patient and Sterilizing Supplies
● Out Patients / Dental Patients And Walk In Patients
● Animal Bite Center Patients
● Hemodialysis Unit
● Imaging Department
● Out-Patient
● Outpatient Department
● Walk-In Patients
● Citizen’s Charter Issuance of Birth Certificate
● Citizen’s Charter Issuance of Death Certificate (DC)
● Citizen’s Charter Issuance of Medical Certificate
● Citizen’s Charter on Patients Admission Process at the One-Stop-Shop Unit
● Citizen’s Charter on Processing of Philhealth Benefit Claims at the Claims Section
● Citizen’s Charter on Processing of Return to Hospital Claims at the Claims Section
● Citizen’s Charter Out-Patient Department (OPD) Registration
● Dispensing of Medicines to Patients
● Flow Chart For Processing Of Commutation Of Travels
● Flow Chart For Processing Of Payrolls
● Flow Chart For Processing Of Regular Cash Advance
● Flow Chart Of Cash Advances Of Bonded Employees
● Flow Chart Of Processing Of TEV’s, Supplies, Infra. Projects and Other Claims
● Processing Of Claims / Financial Obligations Of The Provincial Government Of Sorsogons
● Assistance To Individuals In Crisis Situation (AICS)
● Profiling, Assessment And Recommendation Of Former Rebels (FR’s) Availing Of Financial And Livelihood Assistance ● Under Enhanced Comprehensive Local Integration Program (E-CLIP)
● Referral System and Intervention for Trafficking In Persons (TIP) And Other Victims Of Violence Against Women And Children (VAWC)
● Emergency Room Department Citizen’s Charter
● Discharge Citizen’s Charter
● Admission Citizen’s Charter
● Out Patient Department Citizen Charter
● Triage Section
● Billing And Claims Section
● Cash Operation Section
● Cash Section
● Laboratory Section
● Medical Social Service (Enrolment to PHIC Through Point Of Service Program)
● Medical Social Service (Classification / Reclassification of Patient)
● Discharge / Billing Section
● Pharmacy Section
● Philhealth Sections Citizens Charter
● Rendition Of Legal Advice / Opinion
● Rendition of Legal Representation of LGU’s
● Issuance of Certified True Copy of Official Document/S
● Adjudication of Admin Cases Pursuant To Local Government Code & Executive Orders
● Drafting of Legal Documents such as ; Memorandum of Agreement, Contracts, Affidavits & Other Legal Documents
● Library Circulation Services
● Organization of Library Materials (Cataloging and Classification)
● Public Library Services
● TECH4ED Center/E-Gov Services Registration (NBI, DFA, PRC, ETC.)
● Signing of Clearances
● Consolidation of Public Documents
● Strengthening Local History Collection
● Feedback and Complaints
● Assistance for Accreditation & Renewal of Accreditation by Seed Growers Under Seed Production, Certification And Quality Control Services
● Farm Mechanization Program Assistance
● Four Wheel Drive Tractor Service
● Irrigation Facilities Assistance
● Postharvest Facilities Assistance
● Provision of High Value Crops Planting Materials
● Provision of Technical Assistance on Crop Protection
● Rice Combine Harvester Service
● Technical Activities Incidental Or Necessary Under The Rice Seed Production, Certification And Quality Control Services
● Technical Assistance Related To Aquaculture Extension, Coastal Resource Management And Post-Harvest Matters
● Technical Assistance To Cash Crops/ High Value Crops and Coconut Farmers
● Technical Assistance To Livestock and Poultry Farmers