Assistance to individual in crisis situation

Name of the Office: PROVINCIAL SOCIAL WELFARE AND DEVELOPMENT OFFICE (PSWDO)
Location: Tabang Center, Flores St. Brgy Burabod, Sorsogon City
Contact Information: (056) 211-15-07
Rational of the Service:

The PSWDO provides assistance to indigent families and individuals in crisis situations such as burial, medical, food, transportation & other forms of financial assistance. Furthermore, the office extends assistance in the form of referral to hospitals, charitable institutions & other agencies.

Who May Avail of the Service:

Indigent individuals and families

Schedule of Availability of the Service:

  • Monday to Friday
    8:00 am – 5:00pm

Requirements:

A. Burial Assistance:

  1. Photocopy of Death Certificate
  2. Certificate of Indigency signed by the Brgy. Captain

B.Medical Assistance:

  1. Physician prescriptions
  2. Certificate of Indigency/Medical Certificate/Medical Abstract
  3. Social case study from local MSWDO (depends upon the case)

C. For other forms of financial assistance:

  1. Certificate of indigency

Service Duration:

  1. If cash is available: 30 mins.
  2. If cash is not available: 2-3 weeks (Includes the processing of documents and preparation of check in the name of the client).
  3. For referral – 30 mins.
Step No. Action of the Client Action of the OPAg Responsible Official Time
1.
Approach the officer of the day, state the purpose of the visit and login.
Assist client in logging in.
Officer of the day
5 mins.
2.
Submit self for interview and twin in requirements
Conduct intake interview and initial assessment
Officer of the day
30 mins.
3.
Accomplish and sign certificate of eligibility for the availment of the service
Officer of the day
5 mins
4.
Sign the Certificate of Eligibility (CE) forms & if given cash, sign the Reimbursement Expense Receipt (RER).
Upon completion of AICS form, the officer of the day gives the cash assistance. If cash is not available, client will be advised to come back after 2 – 3 weeks.
1. Officer of the day

2. Witness

3. PSWDO
5 mins.
5.
Take note of the process.
For referral cases, prepare the needed papers and inform the client of the process of referral.
1.Worker/Officer of the day

2.PSWDO
30 mins.